SHIPPING FAQs

 How does shipping beer through the mail work?

It's easy! You just need to be 19+ years of age or older, able to purchase alcohol, be an individual in Ontario and have valid photo ID as "Proof of Age".

Beer deliveries happen during business hours Mon-Fri. 

If you will not be home during the day, don't fret! As we ship through Canada Post, if you are not home to receive your order, it will be taken to the nearest post office and be available for pickup for 2 weeks!

I've placed an order. When will it arrive?

Shipments will take roughly 3-5 business days from the date of shipment to arrive in major Ontario cities, and up to 5-7 business days for destinations outside of city areas.

Due to a high volume of orders, we recommend ordering early in the week for your order to arrive by the weekend.

You will get a tracking notification from us via email as soon as your order has been prepared to ship. This doesn't mean it's heading out the door that day/moment, but it does mean it's ready for pickup and will be in transit very soon. 

What if I'm not home when my order arrives?

We ship through Canada Post, and they will only attempt delivery once. However, if you miss this delivery attempt, your package will be taken to the nearest post office, and usually be available for pickup by the next business day! Canada Post will hold the packages for 2 weeks before returning it to us at the brewery.

My package hasn't arrived, or there was an issue with delivery. What should I do?
Send us an email at Onlinestore@sawdustcitybeer.com letting us know your issue and we'll be happy to help!

How is my age checked when the beer is delivered?
All orders containing intoxicating beverages, like beer, must have a signature and proof of age (19+ valid photo ID) before your package can be accepted. The name on the parcel must also match the person receiving the package.

Where can you ship beer?
We can only ship beer within the province of Ontario.

Can you ship to a PO BOX?
Yes! Our beer is delivered by Canada Post, so we are able to ship to PO Boxes.

How much does shipping cost?
We ship to anywhere in Ontario for $15!